FAQ
What materials do you use?
All jewelry is crafted in premium S925 Sterling Silver, 14K, or 18K Gold. Item descriptions specify material, gemstones, and plating details.
Is this real sterling silver/gold?
Absolutely. As a 13-year professional manufacturer, we guarantee authentic materials. S925 silver contains 92.5% pure silver, while gold pieces are solid 14K/18K.Please refer to the product description on the inside page for specific confidence.
Do you ship worldwide?
Yes! We ship globally via DHL/FedEx. Delivery times: 3-7 business days (tracking provided)
How do I choose my ring size?
Use our printable ring sizer guide or check our size chart (US/EU/UK standards). Unsure? Contact us for help!
Will jewelry cause skin irritation?
Our hypoallergenic S925 silver and solid gold minimize reactions. Nickel-free and lead-safe guaranteed.
Are gems natural or lab-grown?
Clearly specified per product (e.g., "lab-created cubic zirconia" or "natural sapphire").
How is quality ensured?
Rigorous 6-step QC by our 13-year expert team. Every piece is polished, clasp-tested, and material-verified.
Can I customize jewelry?
Yes! We offer engraving and limited customization. Email design@bling925jewelry.com for quotes.
How do I care for my jewelry?
Avoid chemicals/moisture. Store in included anti-tarnish pouch. Clean with a soft cloth. Full care guide here.
Are gifts packaged discreetly?
Yes! Orders ship in unbranded boxes with optional gift messages. Prices never appear on invoices.
Do you offer wholesale/bulk discounts?
Yes! Email sales@bling925jewelry.com for bulk pricing and catalogs.
Is your packaging eco-friendly?
We use recyclable boxes and biodegradable pouches.